怎么联系天猫客服?
2022-12-08 · 百度认证:IT168官方账号,优质数码领域创作者
进入天猫app,点击“我”,然后找到小蜜图标点击,输入“找人工客服”发送,天猫客服就找到了。
具体做法如下:
1、第一步点击“手机天猫”。
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2、进入界面后点击右下角的“我”,如下图所示。
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3、然后点击界面中的小蜜图标,如下图所示。
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4、在聊天框输入“找人工客服”并点击发送。
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5、这样天猫客服召唤出来了,我们就可以和客服描述遇到的问题了。
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注意事项:
天猫人工客服上班时间9:00-22:30,实行两班倒,早班9:00-16:30,晚班16:00-22:30