Question

各位大侠,请帮忙翻译一下.紧急啊!拜托了!

您好,
感谢贵公司对我哥哥林XX提供的帮助并给予了经济上的支助,我是他的弟弟,名字是XX,在2009年4月19日我在中国银行XX支行用你们支助的银行卡提取了现金,（里面还有存款297.74磅）,随后我忘记取卡了,后来我打电话到了英国的花旗公司,并办理了挂失了程序.我原来的卡号是:XXXX;已被告知新卡已于4月23日之前发送到贵公司,但是我多次与贵公司多次联系,接电话的是一位中国人，但是总未得到明确的回答。希望贵公司就此事给予一个合理的解释。并给一个肯定的答复.谢谢.
祝:贵公司员工工作顺利.

Answer 1

Hello,
I thank your company for the help provided by哥哥林XX and given financial support, I am his brother, whose name is XX, in April 19, 2009 in my branch of the Bank of China XX use your bank card support Extraction of the cash, (there is also a deposit 297.74 pounds), then I forgot my check card, and then I call to the United Kingdom United States company and the procedures for a report of loss. I am the original number is: XXXX; has been informed the new cards have been issued prior to April 23 is sent to your company, but I have many contacts with your company, answer the phone is one of the Chinese people, but the total has not been a clear answer. I hope your company on this matter to give a reasonable explanation. And to a positive response. Thank you.
I wish: your company's employees work

Answer 2

You were good, thank your firm the help which XX provided to my brother forest and have given in the economical support and help, I was his younger brother, the name am XX, I has withdrawn the cash in April 19, 2009 in the Bank of China XX sub-branch with your support and help's bankcard, (inside also had deposit 297.74 pounds), afterward I forgot that took the card, afterward I telephoned Britain's American flag company, and handled has reported a loss the procedure. My original card number is: ; Informs the new card already has been transmitted before April 23 your firm, but I relate many times many times with your firm, the one who answers the telephone is a Chinese, but has not always obtained the explicit reply. Hoped that your firm gives a reasonable explanation on this matter. And gives an affirmative answer. Thanks. Wishing: Your firm staffs work smoothly.