Question

谁能帮我翻译一下，谢谢！ （高手来！请不要用软件翻译）

Hello,

Thank you for your email, and I'll be happy to give you an update.

At this time, only 2 business days have transpired since you had asked me to cancel your order. Sometimes, the pending pre-authorization you currently see on your
account, may take approximately 3 to 6 Business Days to lift off your account (depending on the speed of your bank). I would expect to see the pending "hold" on the amount of $449.96 USD drop off within the next few business days.

Please let me know if the funds have not been released by the end of the week (Friday - July 23rd) and I'll be happy to email a formal statement to a representative at your bank, letting them know that we will not be obtaining the funds set aside for this order as we have been instructed to cancel this transaction (by you).

I will need an email address of someone at your bank if this needs to take place on Friday, so could you please supply this for me should we need to contact your bank? Otherwise, I would expect the pending preauthorization to drop off within the next few days.

Thanks again for all your support!

Best Regards,

Answer 1

您好，
感谢您的来信，我很乐意为您提供的最新情况。
到现在，您让我为您取消订单只有2个工作日。有时候，在您当时看到的未处理的预授权帐户，大约需要3至6个工作日来关闭您的帐户（取决于您的银行效率）。我希望在未来数日内能看到金额为449.96美元的未处理按钮能关闭。
如果在本周末（星期五 - 7月23日）资金没有被公布，请告诉我，我将很乐意通过电子邮件给您在银行代理人发一次正式声明，让他们知道我们不会收取该项目的基金，因为我们已接获取消这项交易的信息（由你）。
如果需要在这个星期五进行，我需要您在银行的某个人的电子邮件地址，所以您可以为我提供这个邮件地址让我们帮您向银行联系吗？否则，我期望在未来几天内关闭未处理的预授权问题。 再次感谢您的支持！
此致敬礼

Answer 2

您好：
感谢您的来信，很高兴为您提供升级的服务。
现在到您提出要取消预定过了2天，有时候，您会看到您的项目还未授权的显示，可能要3-6个工作日（这要看您的银行的速度）。我希望看到接下来的几天$449.96可以到账。
请告知到这个周末前（周五，7.23日）会不会有钱到， 同时我也很愿意给您的银行发一封正式声明的邮件，让他们知道当我们取消这个交易时，我们就收不到这笔钱了。
如果这些周五发生的话，我还需要一个您所在银行人员的邮件地址，所以请您提供一个给我，用来联系您的银行。否则，我希望这个预授权的问题在未来几天能解决。
谢谢您的支持！