帮忙翻译下下吧。。看不懂额
这段话:engagingskillshave,astheirstartingpoint,theimportanceoftakingseriouslytheweightgi...
这段话:engaging skills have, as their starting point, the importance of taking seriously the weight given to problems by service users, but doing so within a context where there is a critical awareness of information that appears to be inconsistent or incomplete or to have been omitted.是什么意思啊?PS:critical reflection是什么东东啊?
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