Question

请英语高手帮忙翻译下，多谢了～

我买错软件了，需要退款，人家要我详细说明过程，所以还得请大伙帮忙，多谢～
内容如下：

你好，非常感谢您的回信，我把详细的经过对你说明下：昨天晚上因为我刚刚更新固件为4.1.所以用手机上app store打算下载几个软件，先是购买了aerox这个游戏，后又下载了已经购买过的游戏，之后我想下载个学法语的软件，在我搜索到utalk french之后打开想看看详细内容，不幸的是我正在跟朋友聊天，就误按了购买，没有让我输入密码它就开始下载了，马上的我就让他暂停了，在我看了详细的介绍之后我觉得我犯了个错误，因为我不需要这个软件，它对我太简单和昂贵了。所以现在我想申请退款，因为这是一次误操作，到现在我也没下载这个软件，希望您能帮我取消这个下载和退还费用给我，感激不尽～

Answer 1

Dear sir/madam, thank you for your reply, I read the detailed explanatory notes for you: last night because I just updated the firmware to 4.1. It intends to use the phone app store to download some software, first it downloaded aerox games, then downloaded the game already purchased , then I would like to download a software to learn French, in my search to utalk french want to see the details after the open, unfortunately I was chatting with friends on the mistake by the purchase, it did not let me Enter the password and began to download immediately, I let it suspended in detail after I saw details and I thought I made a mistake, because I did not need this software, its too easy and expensive for me. So now I want to apply for a refund, because this is a misuse, and now I did not download this software, I hope you can help me to cancel this download and refund of fees to me.Grateful

Answer 2

Hello, thank you very much for your letter, I put the detailed instructions on your next: last night because I just update the firmware is on the phone with so 4.1 to download several software "app, first aerox bought this game again after download, the game has purchased, then I want to download a French software, in my utalk after the search to open to see detailed contents,

Unfortunately, I was chatting with friends, they mistakenly according to the purchase, not let my password it begins to download, I let him immediately halted while I watch a detailed introduction I think I made a mistake, because I don't need this software, which to me is simple and expensive. So now I want to apply for a refund, because it is a mistake to now, I also didn't download this software, hope you can help me to cancel the download and return to me, appreciate ~

Answer 3

You are good, thanks your reply extremely, I detailed process to your explanation under: Because yesterday evening I just renewed the firmware was 4.1. therefore app the store plan downloaded several softwares with the handset on, has purchased aerox this game first, latter has downloaded has already purchased the game, afterwards I wanted to download a study French the software, searched utalk french in me to open afterwards wants to have a look the detailed content, unfortunately I was chatting with the friend, by mistake has pressed the purchase, has not let me input the password it to start to download, immediately I let him suspend, looked at the detailed introduction after me I thought I made mistakes harm, because I did not need this software, it was rightI too simple and was expensive.Therefore I want to apply now to refund money, because this is a misoperation, I has not downloaded this software to the present, hoped you can help me to cancel this downloading and to return the expense to me, is deeply grateful ~