1、鼠标右键点击左下角的“开始”按钮,打开控制面板
![](https://iknow-pic.cdn.bcebos.com/58ee3d6d55fbb2fbeeff1139424a20a44723dcc1?x-bce-process=image%2Fresize%2Cm_lfit%2Cw_600%2Ch_800%2Climit_1%2Fquality%2Cq_85%2Fformat%2Cf_auto)
2、点击“硬件和声音”(这里以“类别”为查看方式举例,当然也可以从其他查看方式打开)
![](https://iknow-pic.cdn.bcebos.com/7dd98d1001e93901d2a1c41576ec54e736d1967e?x-bce-process=image%2Fresize%2Cm_lfit%2Cw_600%2Ch_800%2Climit_1%2Fquality%2Cq_85%2Fformat%2Cf_auto)
![](https://iknow-pic.cdn.bcebos.com/838ba61ea8d3fd1f6bb2eb113d4e251f95ca5f65?x-bce-process=image%2Fresize%2Cm_lfit%2Cw_600%2Ch_800%2Climit_1%2Fquality%2Cq_85%2Fformat%2Cf_auto)
3、找到“高清晰音频管理器”双击打开(注意,不是在“声音”这一栏,别找错了)
![](https://iknow-pic.cdn.bcebos.com/50da81cb39dbb6fd00a9ac0d0424ab18972b372e?x-bce-process=image%2Fresize%2Cm_lfit%2Cw_600%2Ch_800%2Climit_1%2Fquality%2Cq_85%2Fformat%2Cf_auto)
4、打开管理器以后在窗口右边有一个黑色的小按钮,点击打开
![](https://iknow-pic.cdn.bcebos.com/960a304e251f95cafe5cdb9dc4177f3e6709526b?x-bce-process=image%2Fresize%2Cm_lfit%2Cw_600%2Ch_800%2Climit_1%2Fquality%2Cq_85%2Fformat%2Cf_auto)
5、如果黑色按钮点了没反应,那就点击右上角的文件夹图标,在跳出来的窗口里,把“禁用前面板插孔检测”的勾去掉,点击确定
![](https://iknow-pic.cdn.bcebos.com/32fa828ba61ea8d3d44a3d2f9a0a304e251f58b4?x-bce-process=image%2Fresize%2Cm_lfit%2Cw_600%2Ch_800%2Climit_1%2Fquality%2Cq_85%2Fformat%2Cf_auto)
6、在弹出的窗口里选择出现故障的设备,如果插上耳机没有声音就选择耳机,点击确定进行设备验证,问题就解决了
![](https://iknow-pic.cdn.bcebos.com/b21c8701a18b87d6ab06e2340a0828381f30fd51?x-bce-process=image%2Fresize%2Cm_lfit%2Cw_600%2Ch_800%2Climit_1%2Fquality%2Cq_85%2Fformat%2Cf_auto)
7、耳机、麦克风、音响等设备出现故障一般都可以在这里解决,操作简单却经常能派上用场,还是很实用的
![](https://iknow-pic.cdn.bcebos.com/b8014a90f603738dd4014509be1bb051f819ec56?x-bce-process=image%2Fresize%2Cm_lfit%2Cw_600%2Ch_800%2Climit_1%2Fquality%2Cq_85%2Fformat%2Cf_auto)