Question

淘宝上买了东西 已经确认 收货了还能换货吗 卖家那边同意

Answer 1

能

Answer 2

1、可以。首先，进入皮卜明淘宝，点击页面上方的“我的淘宝”，如下图所示。
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2、点击页面左边的“已买到的宝贝”，如下图所示。
/iknow-pic.cdn.bcebos.com/a044ad345982b2b74186dc863fadcbef76099b53"target="_blank"title="点击查看大图"class="ikqb_img_alink">/iknow-pic.cdn.bcebos.com/a044ad345982b2b74186dc863fadcbef76099b53?x-bce-process=image%2Fresize%2Cm_lfit%2Cw_600%2Ch_800%2Climit_1%2Fquality%2Cq_85%2Fformat%2Cf_auto"esrc="https://iknow-pic.cdn.bcebos.com/a044ad345982b2b74186dc863fadcbef76099b53"/>
3、点击“申请售后”，这里要注意一下，在申请前先跟卖家沟通，如果卖家不同意就只能进入淘宝机构进行维权了，如下图所示。
/iknow-pic.cdn.bcebos.com/0b46f21fbe096b639e53bb1202338744ebf8ac2e"target="_blank"title="点击查看大图"class="ikqb_img_alink">/iknow-pic.cdn.bcebos.com/0b46f21fbe096b639e53bb1202338744ebf8ac2e?x-bce-process=image%2Fresize%2Cm_lfit%2Cw_600%2Ch_800%2Climit_1%2Fquality%2Cq_85%2Fformat%2Cf_auto"esrc="https://iknow-pic.cdn.bcebos.com/0b46f21fbe096b639e53bb1202338744ebf8ac2e"/>
4、售后一共分四类，选择要售后类型，如下图所示。
/iknow-pic.cdn.bcebos.com/503d269759ee3d6d038462894d166d224f4ade36"target="_blank"title="点击查看大图"class="ikqb_img_alink">/iknow-pic.cdn.bcebos.com/503d269759ee3d6d038462894d166d224f4ade36?x-bce-process=image%2Fresize%2Cm_lfit%2Cw_600%2Ch_800%2Climit_1%2Fquality%2Cq_85%2Fformat%2Cf_auto"esrc="https://iknow-pic.cdn.bcebos.com/503d269759ee3d6d038462894d166d224f4ade36"/>
5、如图所示，填好每一项，一般这些项目在跟卖家沟通时，燃告客服都会告诉弊知你怎么填写的，如下图所示。
/iknow-pic.cdn.bcebos.com/91529822720e0cf3b51dabb90446f21fbf09aa8e"target="_blank"title="点击查看大图"class="ikqb_img_alink">/iknow-pic.cdn.bcebos.com/91529822720e0cf3b51dabb90446f21fbf09aa8e?x-bce-process=image%2Fresize%2Cm_lfit%2Cw_600%2Ch_800%2Climit_1%2Fquality%2Cq_85%2Fformat%2Cf_auto"esrc="https://iknow-pic.cdn.bcebos.com/91529822720e0cf3b51dabb90446f21fbf09aa8e"/>
6、提交申请后，就可以把货物寄给卖家了，等卖家收到货后就可以换货了，如下图所示。
/iknow-pic.cdn.bcebos.com/8601a18b87d6277fa91ed67a26381f30e924fc60"target="_blank"title="点击查看大图"class="ikqb_img_alink">/iknow-pic.cdn.bcebos.com/8601a18b87d6277fa91ed67a26381f30e924fc60?x-bce-process=image%2Fresize%2Cm_lfit%2Cw_600%2Ch_800%2Climit_1%2Fquality%2Cq_85%2Fformat%2Cf_auto"esrc="https://iknow-pic.cdn.bcebos.com/8601a18b87d6277fa91ed67a26381f30e924fc60"/>

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Answer 3

Answer 4

可以。我做过。

追问

我已经买了20天了 确认收货已经18天了 也行？

追答

可以问下那边客服。

Answer 5

在线留言度同卖家聊聊