Question

你好，麻烦你可以帮我把这个翻译成英文吗，谢谢！

你好，十分抱歉，为你带来麻烦了。关于包装我是用塑料瓶加收缩膜，然后再加报纸，再加上一个泡沫，再加上纸箱，不知道为什么会出现这个问题，以前一直发这个快递都没有事情发生。这个我会与快递公司沟通。
还有一个重要的问题你们发现有漏的情况应该马上通知我，不能签收，现在签收了很难找快递公司赔尝。

现在最逼切的是墨水是否还有，包装的东西都扔掉了吗？你可以通过摄像头把上面沾有墨水的地方来照射出你想要的效果的，印在纸上或者塑胶上都是无色的，然后通过摄像头来照射出来会出现白光。如果确认是你需要的油墨在你订购3KG的时候我会补上1KG给你，运费由我来负责。

期待你的进一步回复！

万分抱歉！

LILY

Answer 1

Hi there, very sorry for trouble you, I used plastic bottle plus shrink wrapper, and paper wrap outside, besides I put them in a paper box. I don't know why this happened, this is the first time we found this. I will talk to the delivery company now.
Anyway once you find leaking you should notice me as soon as possible, you can't sign the parcel, otherwise it's hard for me to ask the freight company for conversation.

Now the emergency is to check the black ink is still there, and have you already thrown away those wrappers ? you can use a camera to shot the effect you want through the place where there is ink soaked on it, those one on the paper and plastic is transparent, then you can use
your camera to shot white light. if you can confirm the ink is what you really want, I will give 1kg more for free to you when you buy more than 3 kg, and the shipping fee is on me.

Hope you can replay me further.

Very sorry.
Regards
Lily