Question

淘宝换货流程是怎么样的？

买了个移动DVD，现在不能充电，商家叫寄回去换，有质量问题由他出邮费，没有问题由我出邮费换一个！请问该怎么换？到时候寄过去他说没有质量问题或干脆不发货怎么？需要淘宝官方介入么？第一次在淘宝买！请网友帮助！谢谢！

Answer 1

1、首先，打开手机淘宝。

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2、然后点击右下角我的。

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3、之后单击全部订单。

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4、找到需要退货的订单，点击“换货”。

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5、然后单击”换货“按钮。

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6、接下来单击”换货“选项。

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7、然后选择要更换的码数或者颜色。

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8、选择好之后单击“提交“。

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9、之后等待卖家同意换货申请。

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10、卖家同意后，点击填写退货物流。

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11、把退货的物流信息填写上，点击提交。

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12、最后，等待卖家确认收货后，寄回新的商品。

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Answer 2

1、首先，打开手机淘宝。

2、然后点击右下角我的。

3、之后单击全部订单。

4、找到需要退货的订单，点击“换货”。

5、然后单击”换货“按钮。

6、接下来单击”换货“选项。

7、然后选择要更换的码数或者颜色。

8、选择好之后单击“提交“。

9、之后等待卖家同意换货申请。

10、卖家同意后，点击填写退货物流。

11、把退货的物流信息填写上，点击提交。

12、最后，等待卖家确认收货后，寄回新的商品。

Answer 3

1.首先不要确认付款
2.这家店铺有没有7天内无条件退货功能，如果有直接点退货。
3.如果无7天无理由退货的，你把货寄回去，店家如果说货是好的，那就让他拿出权威的检定证书来，而这证书上的编号得和你的货品都一一对应得起来。而这些最好在一星期之内完成，（因为10天一到钱会自动打到店家帐户上）如果发现店家在拖时间，你就得在10天内点退货。
4.再不行就要求淘宝官方介入。

Answer 4

换货的程序就是你与卖家联系后,如果卖家同意了,并不需要申请退款的
然后你就按卖家的地址给卖家把货退回去,用快递发回去
然后你叫卖家延长收货时间就可以了啊,你只要随时注意这个到期时间,只有当时间快到了而还没有收到货,你才可以申请退款的,这里最好选择"没有收到货进行全额退款".

Answer 5