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部门成立防流感工作小组,随时接受酒店管理层的领导和指挥,协助酒店做好相关工作,该小组负责流感日常防控措施的落实、信息沟通与组织协调工作。在市委、市政府宣布“流感”疫情后,...
部门成立防流感工作小组,随时接受酒店管理层的领导和指挥,协助酒店做好相关工作,该小组负责流感日常防控措施的落实、信息沟通与组织协调工作。
在市委、市政府宣布“流感”疫情后,应立即启动应急预案,切实做好各项防控措施。
(一) 设专人收集每日现住外籍人员人数,及具有流感五种症状人数(五种症状包括:发热大于38℃、腹泻、皮疹、黄疸、结膜红肿),并于每日9:00前向酒店医务室进行报告。
(三) 在接待入店客人时,设法请客人留下联络方式(手机号或固定电话),以便遇有紧急情况时,方便与客人联络。
(四) 接待入店、离店客人时要在登记卡中留有接待人员的准确姓名。各部门需妥善保管准确的员工排班表。上述资料均需妥善保管,并放于本部门随时可以取出的部位。以便日后查找。
(五) 检查部门内部急救箱内应急物品是否齐全,已备紧急情况时使用。同时购置充足的消毒药品,保障各项消毒措施的落实。
(六) 加强对员工的预防控制流感知识的教育,要求他们在认真做好本职工作的同时,注意客人的健康防护。对于患有流感五种症状的员工,应立即要求该员工到酒店医务室进行就诊,并建议患病期间在家休息。
(七) 配备体温测量仪,对感觉不适的员工及宾客进行体温测量,体温超过38℃的人员,应按规定程序上报,由相关部门进行处理。
(八) 前台备有口罩、体温表随时提供给客人使用。
(九) 发现客人有发热、腹泻等轻微症状的员工应立即向部门领导和医务室报告,并建议客人到前台领取口罩使用,并在第一时间到医院进行就诊。
(十) 所有对客服务员工应能做到“两熟知,两能够”,即熟知“流感”的基本症状、特征和预防措施;熟知酒店附近设有发热门诊医院的名称、地址、联系电话,能够对“流感”表现症状做出有效判断和及时反应;能够履行报告制度,并搞好现场控制。
(十一) 司机班所有正在使用的车辆要定时消毒,并对客用车辆做到一客一消毒,并做好消毒记录。
(十二) 酒店在接待来自疫情国的宾客时时,应密切留意旅行团成员的健康状况,并将宾客住店信息进行存档,以便日后查找。 展开
在市委、市政府宣布“流感”疫情后,应立即启动应急预案,切实做好各项防控措施。
(一) 设专人收集每日现住外籍人员人数,及具有流感五种症状人数(五种症状包括:发热大于38℃、腹泻、皮疹、黄疸、结膜红肿),并于每日9:00前向酒店医务室进行报告。
(三) 在接待入店客人时,设法请客人留下联络方式(手机号或固定电话),以便遇有紧急情况时,方便与客人联络。
(四) 接待入店、离店客人时要在登记卡中留有接待人员的准确姓名。各部门需妥善保管准确的员工排班表。上述资料均需妥善保管,并放于本部门随时可以取出的部位。以便日后查找。
(五) 检查部门内部急救箱内应急物品是否齐全,已备紧急情况时使用。同时购置充足的消毒药品,保障各项消毒措施的落实。
(六) 加强对员工的预防控制流感知识的教育,要求他们在认真做好本职工作的同时,注意客人的健康防护。对于患有流感五种症状的员工,应立即要求该员工到酒店医务室进行就诊,并建议患病期间在家休息。
(七) 配备体温测量仪,对感觉不适的员工及宾客进行体温测量,体温超过38℃的人员,应按规定程序上报,由相关部门进行处理。
(八) 前台备有口罩、体温表随时提供给客人使用。
(九) 发现客人有发热、腹泻等轻微症状的员工应立即向部门领导和医务室报告,并建议客人到前台领取口罩使用,并在第一时间到医院进行就诊。
(十) 所有对客服务员工应能做到“两熟知,两能够”,即熟知“流感”的基本症状、特征和预防措施;熟知酒店附近设有发热门诊医院的名称、地址、联系电话,能够对“流感”表现症状做出有效判断和及时反应;能够履行报告制度,并搞好现场控制。
(十一) 司机班所有正在使用的车辆要定时消毒,并对客用车辆做到一客一消毒,并做好消毒记录。
(十二) 酒店在接待来自疫情国的宾客时时,应密切留意旅行团成员的健康状况,并将宾客住店信息进行存档,以便日后查找。 展开
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Department established working group, prevent flu to accept the leadership and hotel management, assist to command the related work, hotel group is responsible for the implementation of prevention and control measures of influenza daily, information communication and coordination work.
In municipal party committee and the city government announced the "flu" immediately after the outbreak, launched the emergency response plan, the prevention measures earnestly.
(a) specialist collect daily now lives, and has the number of foreign staff number five influenza symptoms (five symptoms include fever, diarrhea, more than 38 degrees Celsius rash, jaundice, conjunctival redness), and in the day before 9:00 to report.
(3) in the guest reception when trying to treat people leave contact (mobile phone number or fixed telephone), in order to meet an emergency, convenient and guest contact.
(4) into the shop, the reception guests to stay in the registration in the name of accurate receptionist. Each department should keep accurate employee roaster. The above information are required to keep, and put in this department can take part. To search in the future.
(5) examination department in emergency aid is complete, already prepared items emergency use. Also purchase sufficient disinfection pharmaceutical, safeguard the disinfection measures.
(6) strengthen the prevention and control of employee education, requirement of influenza knowledge in earnest work, completes the attention of health protection guests. With flu symptoms for five kinds of employees, the employee should immediately to the hospital for hotel, and advice during the illness at home.
(7) equipped with temperature measuring instrument, to feel unwell employees and guests for measuring temperature, temperature than 38 degrees Celsius, the researchers report, should according to procedures stipulated by the relevant departments for processing.
(8) reception with masks, thermometer provide guests at any time.
(9) found that fever, diarrhoea as guests of the employees should be slightly symptoms immediately to the department heads and medical report, and Suggestions to the receptionist guest receiving mask in use, and the first to go to a hospital to see a doctor.
(10) of all the guest services staff should be able to do ", two to two known as ", namely "flu symptoms, the basic characteristics of" and preventive measures, Familiar with hotel near the hospital outpatient fever name, address, telephone, capable of flu symptoms make effective judgement and timely response, Can perform report system, and improve site control.
(11) driver class all are used to the vehicle disinfection, and timing of passenger vehicles do a guest a strict disinfection disinfection, and records.
(12) hotel reception from epidemic in the guest, should pay close attention to the health, members of the group and the guests all information file for search in the future.
In municipal party committee and the city government announced the "flu" immediately after the outbreak, launched the emergency response plan, the prevention measures earnestly.
(a) specialist collect daily now lives, and has the number of foreign staff number five influenza symptoms (five symptoms include fever, diarrhea, more than 38 degrees Celsius rash, jaundice, conjunctival redness), and in the day before 9:00 to report.
(3) in the guest reception when trying to treat people leave contact (mobile phone number or fixed telephone), in order to meet an emergency, convenient and guest contact.
(4) into the shop, the reception guests to stay in the registration in the name of accurate receptionist. Each department should keep accurate employee roaster. The above information are required to keep, and put in this department can take part. To search in the future.
(5) examination department in emergency aid is complete, already prepared items emergency use. Also purchase sufficient disinfection pharmaceutical, safeguard the disinfection measures.
(6) strengthen the prevention and control of employee education, requirement of influenza knowledge in earnest work, completes the attention of health protection guests. With flu symptoms for five kinds of employees, the employee should immediately to the hospital for hotel, and advice during the illness at home.
(7) equipped with temperature measuring instrument, to feel unwell employees and guests for measuring temperature, temperature than 38 degrees Celsius, the researchers report, should according to procedures stipulated by the relevant departments for processing.
(8) reception with masks, thermometer provide guests at any time.
(9) found that fever, diarrhoea as guests of the employees should be slightly symptoms immediately to the department heads and medical report, and Suggestions to the receptionist guest receiving mask in use, and the first to go to a hospital to see a doctor.
(10) of all the guest services staff should be able to do ", two to two known as ", namely "flu symptoms, the basic characteristics of" and preventive measures, Familiar with hotel near the hospital outpatient fever name, address, telephone, capable of flu symptoms make effective judgement and timely response, Can perform report system, and improve site control.
(11) driver class all are used to the vehicle disinfection, and timing of passenger vehicles do a guest a strict disinfection disinfection, and records.
(12) hotel reception from epidemic in the guest, should pay close attention to the health, members of the group and the guests all information file for search in the future.
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Departments to set up anti-influenza working group, at any time accept the hotel management's leadership and command, to assist the hotel to do a good job-related work, the team responsible for day-to-day influenza prevention and control measures, information communication and organizational coordination.
In the municipal government announced the "flu" epidemic, it should immediately start the emergency plan, a really good job in the prevention and control measures.
(A) set up special collection of daily living is the number of foreign nationals, and with the number of influenza symptoms in five (five symptoms include: fever higher than 38 ℃, diarrhea, skin rash, jaundice, conjunctival swelling), and in a day 9: 00 before reporting to the hotel clinic.
(C)guests at the reception, the guests try to please leave their contact method (phone or fixed telephone), the event of an emergency situation in order to facilitate contact with the guests.
(D)reception, guests check-out when left in the registration card in the exact name of the reception staff. Safekeeping of all departments to be accurate staff scheduling table. The above information should be properly safeguarded and kept in this sector of the site can be removed at any time. Look to the future.
(E) inspection department emergency supplies first aid kit is complete, have prepared emergency use. At the same time, the acquisition of adequate disinfection of drugs, the protection of the disinfection measures.
(Vi) to strengthen the staff's knowledge of influenza prevention and control of education, asking them to do their jobs in earnest at the same time, pay attention to the health protection guests. Suffering from flu symptoms for five employees, should immediately ask the hotel staff to the clinic for treatment, and recommended to rest at home during illness.
(G) equipped with temperature measuring instrument, was feeling unwell on the staff and guests to conduct temperature measurement, temperature above 38 ℃ the personnel, procedures shall be reported by the relevant departments for processing.
(Viii) front with a mask, thermometer available to guests to use at any time.
(9) found that the guests have fever, diarrhea and other mild symptoms should be immediately disclosed to the staff and the clinic heads of department reports, and recommended that customers use the stage to receive a mask, and the first time in the hospital for treatment.
(J) All of the customer service staff should be able to do the "two well-known, the two can", that is well-known, "influenza," the basic symptoms, characteristics and prevention measures; well-known hotel near the hospital with fever out-patient name, address, contact telephone number, to the "flu" symptoms effectively judge the performance and timely response; to fulfill the reporting system, and do a good job of controlling the scene.
(Xi) ban all drivers of vehicles used to be regularly disinfected, and passenger of a passenger of a vehicle to achieve disinfection and sterilization records to do a good job.
(12) hotel in the reception of guests from the epidemic the country from time to time, members should keep an eye on the health status of groups, and archive the information in-house guests, in order to find the future.
In the municipal government announced the "flu" epidemic, it should immediately start the emergency plan, a really good job in the prevention and control measures.
(A) set up special collection of daily living is the number of foreign nationals, and with the number of influenza symptoms in five (five symptoms include: fever higher than 38 ℃, diarrhea, skin rash, jaundice, conjunctival swelling), and in a day 9: 00 before reporting to the hotel clinic.
(C)guests at the reception, the guests try to please leave their contact method (phone or fixed telephone), the event of an emergency situation in order to facilitate contact with the guests.
(D)reception, guests check-out when left in the registration card in the exact name of the reception staff. Safekeeping of all departments to be accurate staff scheduling table. The above information should be properly safeguarded and kept in this sector of the site can be removed at any time. Look to the future.
(E) inspection department emergency supplies first aid kit is complete, have prepared emergency use. At the same time, the acquisition of adequate disinfection of drugs, the protection of the disinfection measures.
(Vi) to strengthen the staff's knowledge of influenza prevention and control of education, asking them to do their jobs in earnest at the same time, pay attention to the health protection guests. Suffering from flu symptoms for five employees, should immediately ask the hotel staff to the clinic for treatment, and recommended to rest at home during illness.
(G) equipped with temperature measuring instrument, was feeling unwell on the staff and guests to conduct temperature measurement, temperature above 38 ℃ the personnel, procedures shall be reported by the relevant departments for processing.
(Viii) front with a mask, thermometer available to guests to use at any time.
(9) found that the guests have fever, diarrhea and other mild symptoms should be immediately disclosed to the staff and the clinic heads of department reports, and recommended that customers use the stage to receive a mask, and the first time in the hospital for treatment.
(J) All of the customer service staff should be able to do the "two well-known, the two can", that is well-known, "influenza," the basic symptoms, characteristics and prevention measures; well-known hotel near the hospital with fever out-patient name, address, contact telephone number, to the "flu" symptoms effectively judge the performance and timely response; to fulfill the reporting system, and do a good job of controlling the scene.
(Xi) ban all drivers of vehicles used to be regularly disinfected, and passenger of a passenger of a vehicle to achieve disinfection and sterilization records to do a good job.
(12) hotel in the reception of guests from the epidemic the country from time to time, members should keep an eye on the health status of groups, and archive the information in-house guests, in order to find the future.
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